How to Access Your Video Download Classes
After following the steps below, if you have any difficulties please contact us at info@johngreengo.com
Step 1
Go to the shop.johngreengo.com page. Then click on the “ACCOUNT” icon at the top right of the page and login to your account.
![](https://www.johngreengo.com/wp-content/uploads/2023/02/Step-1.png)
Step 2
Each order number will have its own View Order Summary and Download Class links. Click on the green box that says “DOWNLOAD CLASS“. Please note – do not click the class name as this will only take you to the product page.
![](https://www.johngreengo.com/wp-content/uploads/2023/06/Screen-Shot-2023-06-23-at-5.03.54-PM.png)
Step 3
You’ll then find yourself at the actual download/stream page. Click “Access”, then clicking on the playhead will stream or select “Also available to download”.
![](https://www.johngreengo.com/wp-content/uploads/2023/06/Screen-Shot-2023-06-23-at-4.59.14-PM.png)
STREAMING/PLAYBACK
Should you experience streaming or video playback issues we recommend the following:
- For better quality streaming try using the Chrome web browser
- For uninterrupted, quality viewing of the class downloads, we recommend using VLC media player (www.videolan.org/). VLC is a free media player that is compatible with Android, iOS, iPadOS, and other platforms.
Experience Life Through Photography
![](https://www.johngreengo.com/wp-content/uploads/2023/02/JG-micro-round-RGB2-500.png)