How to Access Your Video Download Classes
After following the steps below, if you have any difficulties please contact us at firstname.lastname@example.org
Go to the shop.johngreengo.com page. Then click on the “ACCOUNT” icon at the top right of the page and login to your account.
Click on the green box with your order number in it. Please note – do not click the class name as this will only take you to the product page.
Click on the “(download here)” text.
You’ll then find yourself at the actual download/stream page. Click “Access”, then clicking on the playhead will stream or select “Also available to download”.
Should you experience streaming or video playback issues we recommend the following:
- For better quality streaming try using the Chrome web browser
- For uninterrupted, quality viewing of the class downloads, we recommend using VLC media player (www.videolan.org/). VLC is a free media player that is compatible with Android, iOS, iPadOS, and other platforms.
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